Homeowners associations are an integral part of the smooth running of any condo association. They manage the financial and physical aspects of the community as well as maintain protocols to keep everyone safe.
In the past, those protocols probably included property access security protocols, vendor screening, and parking/driving rules. Now HOAs need to be concerned about the recent pandemic and keep all who live in the community safe from an outbreak.
To do this is no easy task considering the social distancing and personal protective gear that is expected. How can your HOA stay informed and keep community members informed? Here are a few ideas using technology and some creativity.
Given the need for social distancing, boards may no longer be able to meet in person for important staff meetings. HOA boards have started using technology to “meet” as a group. Technology such as Google Meet aka Google Hangouts, Skype for Business, or GoToMeeting have helped keep HOA Board members connected during this time. This allows for a safe share of community information.
If your HOA board continues to meet virtually, it will be much easier to stay in-the-know while the situation changes day to day. Depending upon the size of your HOA board, this method of communication may be the best way to keep the community safe.
Keeping Community Informed
One of the main jobs of an executive HOA board during a crisis such as this pandemic is to keep all of the unit owners and residents informed of changes in the daily running of the community.
To this end, boards are using technology such as email blasts, text messaging, and notices at mailboxes that can tell residents about steps that are being taken to keep everyone safe.
These email blasts are a good place to remind community members about common areas that may be closed due to social distancing such as fitness centers, pools, and playgrounds. It is also a good place to inform community members how common areas such as hallways and elevators are being disinfected.
Community members may also be interested to know where the board stands regarding vendors such as groundskeepers, delivery personnel, and repairmen visiting the property. This can all be covered in weekly emails.
Given the spread of this virus, many HOA boards may choose to adjust rules for the common areas. Many associations are requiring that residents use face masks and gloves when in common areas. Depending on the logistics of your community, rules may be set for common areas, parking lots, and designated smoking areas.
How is your association board handling the pandemic? Keeping board members and community members informed should be the top priority of condo boards. Use these techniques to keep your community informed of this ever changing pandemic.